Based on detailed diagnostic data and on-site analysis, program elements are designed to meet each pharmacy’s culture and ownership goals. Program implementation and training are tailored to optimize each pharmacy’s staff capabilities, facility characteristics, patient profiles and local market factors.

All patients, all therapeutic areas and all drugs are supported all the time. There are no enrolment barriers, paperwork and no interruptions of service… ever. Pharmacy roles, policies and daily routines are aligned with patient care needs and staff is empowered to put care above all other priorities.

A proprietary scorecard benchmarks and tracks prescription adherence levels, and an operational dashboard monitors ongoing clinical, operational and financial performance.

Every pharmacy is supported by the AdhereRx 3-discipline team of clinical, pharmacy operations and pharmacy finance specialists. While results may improve quickly, the team provides monthly support for a minimum of 2 years to help optimize processes, build staff competencies and cement a self-perpetuating “adherence culture.”

A trusting confidential financial partnership between each pharmacy owner and our team is the most unique aspect of this program. Performance is gauged at the bottom line where it belongs. We share risk together based on the profit improvement of each pharmacy location, not on time-based consulting fees or top line sales. Results are jointly tracked directly from financial statements every month.